Shipping and Delivery
- Sign on the delivery receipt stating delivery
- Please check the item in front of the courier by checking the contents of the package
- If the item has any damage whatsoever, please include the same note on the delivery comments and request an RTO (Return to Origin) within the first 7 days of delivary. Ekuep will not take the resposibility of the damaged item(s) after this period.
- Always take photos of any damage
- Do not throw away any of the original inner or outer packaging
- Call the customer service directly after discovering the problem. Please have your order number available so that we can assist you as quickly as possible
|Weight (Kg)||Price (Kg)|
|0 - 10||170|
|11 - 25||350|
|26 - 40||500|
|41 - 65||750|
|66 - 100||1100|
|101 - 125||1375|
|126 - 150||1650|
|151 - 200||1825|
|201 - 250||2250|
Shipping to Qatar is currently unavailable.
Orders over SR1500 with KSA and to UAE are shipped for free. Below is the price breakdown for orders below that:
|Weight (Kg)||Price (sr)|
|0 - 5||49|
|6 - 20||60|
|21 - 35||75|
|36 - 50||120|
|51 - 70||140|
|71 - 80||160|
|81 - 90||180|
|91 - 120||220|
Cancelling the order:
If you want to cancel your order please contact the customer service. However, items that have already been processed for shipping will be dealt with as a return. Please visit “Return” page below for more information.
Once the warehouse pickup is chosen, it will be available for pickup within 3 working days of placing the order and after you receive an email to confirm pick up is sent to you.
Instant Pickup is not available.