Privacy Policy

Personal Contact Information

The information we gather from customers helps us personalize and continually improve customer  shopping experience at

We do receive and store any information you enter on our Web site or give us in any other way. We DO NOT store credit card information. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

When you agree to receive marketing emails from by ticking the checkbox at checkout , you will be added to our mailing list and may unsubscribe at any time.

Information Sharing

Information about our customers is an important part of our business, and we DO NOT share it to others.

Information Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. 

How do I close my account?

To submit a request to close your Ekuep account and delete your personal information reach out to our customer service through:

Phone: +966-920035110

Email: [email protected]

Live chat on


Your request will be applied within the next 2 working days.

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