Salary offered: SAR 5,000-6,000
For Saudi's Only
Hours: 2 pm to 10 pm Sunday-Thursday
(Note: During the initial 30 day training period, hours are 12-8pm, Sunday- Thursday)
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
· Support customers with respectful, friendly and professional manners by responding to calls, emails, live chat or social media channels.
· Assure the satisfaction of customers by understanding their issues, solving problems and providing necessary support.
· Keep up the positive environment for the team and provide support to team members if needed.
· Maintain a positive and professional attitude when corresponding and communicating internally or externally.
· Being flexible enough to adapt to future changes as we continue to grow as a company.
· Excellent in English and Arabic language.
· Strong written and verbal communication skills.
· Passion for helping people to sustain and grow their restaurant and coffee businesses.
· Ability to learn and always craving growth and success.
· Having the belief that his/her success is the success of the company.
We try to make sure that we offer a competitive salary package.
This is a perfect opportunity to learn advanced management skills that are working today and will work in the future.
We operate in the “always-be-learning” spirit, and we expect that from you.
You will have full, unlimited access to lynda.com and various other top-quality learning resources, such as audible.com, a rich library of business and marketing books from Amazon, plus any relevant courses you may need.
In our kitchen, you will find a commercial quality espresso machine, a professional grinder, and an unlimited supply of good coffee. Plus, we have some crazy cooking days, and the treats on those days are simply amazing.
In general, we offer a fun, relaxed working environment with a casual dress code. You get the opportunity to work with an established and growing company comprised of awesome people, where everyone is always willing to help.
Please send your resume and a link to your portfolio to firstname.lastname@example.org, stating job name (“Customer Service Representative”) in the subject line.